Departments

What will AGI do for IT Service Delivery?

Positioning for this Coordinate is coming soon.

How AGI delivers it

Four ways AGI delivers for IT Service Delivery

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For IT Service Delivery, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For IT Service Delivery, encode how your work runs, once, as software that executes itself.

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For IT Service Delivery, get the professional outcome delivered as software, priced on results, not headcount.

Value flow

How IT Service Delivery connects

measured by

  • Customer Satisfaction Scoremodel
  • Mean Time to Resolvemodel
  • Service Availabilitymodel
  • Service Level Agreement Attainment Ratemodel

runs

  • Coordinate Major Incident Resolutionmodel
  • Fulfill Service Catalog Requestsmodel
  • Manage Service Level Agreementsmodel
  • Produce Service Delivery Reportingmodel
  • Run Service Performance Reviewsmodel