Occupations
What will AGI do for Tax Examiners and Collectors, and Revenue Agents?
The toolset is overwhelmingly software-based, with 28 of 30 tools falling in UNSPSC segment 43 (IT/software, prior 0.85), including tax compliance, OCR, and database software. This is reinforced by top Work Activities like 'Working with Computers' (4.77), 'Getting Information' (4.57), and 'Evaluating Information to Determine Compliance' (4.46), all indicating highly AI-addressable knowledge work. However, the role also requires significant interpersonal engagement, seen in 'Communicating with People Outside the Organization' (4.88) and 'Working Directly with the Public' (4.74), which anchors the scalar at 0.85 rather than a pure 1.0.
The reconciliation of submitted tax returns against third-party financial records and the flagging of numerical anomalies are recurring, structured digital workflows. Interviewing taxpayers, conducting site visits for field audits, and negotiating complex settlement agreements remain interactive human processes.