Problems
What will AGI do for Tax Season Client Churn?
Boutique accounting firms and independent CPAs lose a distinct segment of their client base immediately after the spring filing deadline. The volume of returns during peak season forces practitioners into a high-speed, transactional mode that eliminates personalized communication. Clients experience a black-box process where they upload documents into a portal, wait weeks without updates, and receive a dense tax return alongside a final invoice, prompting them to look elsewhere for the next filing year.