Processes
What will AGI do for Administer key account details?
Since no child occupations are seeded, I rely on the APQC process name and description ('Managing essential information of customer accounts') alongside the lens ('Develop and manage sales plans'). Managing account details and customer data is pure information-handling work performed via CRM systems and databases, with no physical component, placing it firmly in the digital band.
A customer or internal agent submits a request to modify existing account information or a system flags an account for periodic review.