Processes
What will AGI do for Analyze environment and customer needs?
With no child occupations seeded, the score is derived from the process name and category lens. The APQC category 'Deliver service to customer' paired with the process 'Analyze environment and customer needs' points to upstream knowledge work—specifically scoping, requirements gathering, and resource planning. Because understanding needs and analyzing environments are information-transformation tasks executed via communication and software, the work is strongly digital.
A strategic planning cycle begins or a business unit requests an evaluation of a new market opportunity.