Processes

What will AGI do for Analyze environment and customer needs?

AI-deliverabilitydigital

With no child occupations seeded, the score is derived from the process name and category lens. The APQC category 'Deliver service to customer' paired with the process 'Analyze environment and customer needs' points to upstream knowledge work—specifically scoping, requirements gathering, and resource planning. Because understanding needs and analyzing environments are information-transformation tasks executed via communication and software, the work is strongly digital.

A strategic planning cycle begins or a business unit requests an evaluation of a new market opportunity.

Trigger
A strategic planning cycle begins or a business unit requests an evaluation of a new market opportunity.
Outcome
A comprehensive assessment of market conditions and validated customer requirements is distributed to decision-makers.

The work itself

Grounded Work Profile

Measured by

  • Research Cycle TimeprocessProfile
  • Cost Of Market ResearchprocessProfile
  • Insight Adoption RateprocessProfile

Key steps

  • Define scope of environmental and customer researchprocessProfile
  • Gather macroeconomic, competitor, and regulatory dataprocessProfile
  • Collect direct customer feedback and behavioral insightsprocessProfile
  • Identify emerging market trends and capability gapsprocessProfile
  • Synthesize findings into prioritized customer requirementsprocessProfile
  • Distribute analysis reports to strategic planning and product teamsprocessProfile

How AGI delivers it

Four ways AGI delivers for Analyze environment and customer needs

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do