Processes
What will AGI do for Analyze service performance?
Because there are no seeded child occupations for this process, the scalar is derived entirely from the APQC lens and description. The description explicitly defines the work as proactively managing 'IT service levels against IT customer requirements.' This falls squarely into pure information and knowledge work—analyzing software metrics, digital reporting, and IT communication—placing it firmly in the digital band.
A scheduled review period begins or an IT service monitoring system flags a performance threshold breach.