Processes

What will AGI do for Close accounts?

A customer submits a formal request to terminate their account or an internal system flags the account for mandatory closure due to dormancy or policy violations.

Trigger
A customer submits a formal request to terminate their account or an internal system flags the account for mandatory closure due to dormancy or policy violations.
Outcome
The account is permanently deactivated in the core banking system, final balances are settled, and a final confirmation is issued to the account holder.

The work itself

Grounded Work Profile

Measured by

  • Closure Cycle TimeprocessProfile
  • Cost Per Account ClosureprocessProfile
  • Pending Closure BacklogprocessProfile
  • Closure Error RateprocessProfile

Key steps

  • Receive and log account closure request or internal mandateprocessProfile
  • Verify account holder identity and closure authorizationprocessProfile
  • Suspend active services, debit cards, and recurring transactionsprocessProfile
  • Calculate final account balance including pending interest and feesprocessProfile
  • Disburse remaining funds or collect outstanding negative balancesprocessProfile
  • Update core banking system to reflect closed statusprocessProfile
  • Archive account records and issue final closure confirmationprocessProfile

How AGI delivers it

Four ways AGI delivers for Close accounts

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Close accounts connects

automated by