Processes
What will AGI do for Communicate outsourcing needs?
Although the parent PCF category 'Manage logistics and warehousing' often encompasses physical operations, the specific process 'Communicate outsourcing needs' is purely information-based. The description explicitly identifies tasks like defining requirements, assessing third-party agencies, and conveying needs to management. Because the value-producing work consists entirely of knowledge coordination, analysis, and communication rather than physical material handling, it sits solidly in the digital band.
A business unit identifies a capability gap or logistical bottleneck that internal resources cannot efficiently resolve.