Processes

What will AGI do for Create and manage households?

AI-deliverabilitydigital

With no child occupations seeded, the scalar is derived from the APQC process name and its Retail Trade context. In retail operations, 'Create and manage households' refers to Customer Relationship Management (CRM) and master data management—linking individual customer profiles into household units for loyalty and marketing purposes. Because this work consists entirely of information transformation, database management, and analytics rather than physical retail labor, it is placed firmly in the digital band.

A shared address, payment method, or explicit customer request links two or more individual retail profiles together.

Trigger
A shared address, payment method, or explicit customer request links two or more individual retail profiles together.
Outcome
Customer records are accurately grouped and maintained under a unified household entity to enable aggregated marketing and loyalty tracking.

The work itself

Grounded Work Profile

Measured by

  • Household Linkage AccuracyprocessProfile
  • Household Profile Update Cycle TimeprocessProfile
  • Duplicate Household RateprocessProfile

Key steps

  • Extract shared attributes among customer profilesprocessProfile
  • Validate relationships between flagged profilesprocessProfile
  • Generate a master household entityprocessProfile
  • Link individual customer accounts to the householdprocessProfile
  • Aggregate transaction and loyalty data at the household levelprocessProfile
  • Update household composition based on account changesprocessProfile

How AGI delivers it

Four ways AGI delivers for Create and manage households

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do