Processes

What will AGI do for Create claims imaging and record within claims system?

A health insurance claim document is received from a medical provider or policyholder via mail, fax, or electronic submission.

Trigger
A health insurance claim document is received from a medical provider or policyholder via mail, fax, or electronic submission.
Outcome
A fully digitized and indexed claim record, complete with attached original document images, is established in the core claims system and routed for adjudication.

The work itself

Grounded Work Profile

Measured by

  • Data Extraction AccuracyprocessProfile
  • Claim Intake Cycle TimeprocessProfile
  • Cost Per Claim LoggedprocessProfile
  • Image Resolution QualityprocessProfile

Key steps

  • Receive physical or electronic claim documentsprocessProfile
  • Scan paper claims and ingest digital filesprocessProfile
  • Extract claim data using optical character recognition and data mappingprocessProfile
  • Validate extracted fields against provider and member databasesprocessProfile
  • Generate a digital claim record within the core administration systemprocessProfile
  • Index and link the source document image to the new claim recordprocessProfile
  • Route the digital claim record to the adjudication queueprocessProfile

How AGI delivers it

Four ways AGI delivers for Create claims imaging and record within claims system

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Create claims imaging and record within claims system connects

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