Processes

What will AGI do for Customer Success?

Positioning for this Coordinate is coming soon.

How AGI delivers it

Four ways AGI delivers for Customer Success

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For Customer Success, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For Customer Success, encode how your work runs, once, as software that executes itself.

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For Customer Success, get the professional outcome delivered as software, priced on results, not headcount.

Value flow

How Customer Success connects

automated by

measured by

  • Gross Churn Ratemodel
  • Net Revenue Retentionmodel
  • Product Adoption Ratemodel

optimizes (incoming)

  • Key customer growthmodel
  • Customer Churn Ratemodel
  • Customer Retention Ratemodel
  • Retention Ratemodel
  • Renewal Ratemodel