Processes
What will AGI do for Define and deploy support service management process tools and methods?
With no child occupations seeded, the evaluation relies entirely on the strong lens prior and the process description. The top-level category 'Develop and manage IT business strategy' anchors firmly in the digital band, and the specific work of defining and deploying IT support services and software tools consists purely of knowledge work and information transformation.
An IT strategy update or identified gap in user support capabilities dictates the need for new service management protocols.