AGI.do

Processes

What will AGI do for Define and establish service delivery strategy?

AI-deliverabilitydigital

Derived from the process description, which explicitly focuses on defining IT strategy, designing IT service delivery models, and establishing procedures. As this entails purely knowledge-based information transformation and IT management, with no physical component, it strongly supports a high digital scalar.

A shift in business objectives, user requirements, or technological capabilities necessitates a new or updated IT service approach.

Trigger
A shift in business objectives, user requirements, or technological capabilities necessitates a new or updated IT service approach.
Outcome
A comprehensive IT service delivery model and strategy, complete with defined processes and operational procedures, is documented and approved for execution.

The work itself

Grounded Work Profile

Measured by

  • Strategy Development Cycle TimeprocessProfile
  • Business Alignment ScoreprocessProfile
  • Service Catalog CompletenessprocessProfile
  • Cost Of Strategy DevelopmentprocessProfile

Key steps

  • Assess current IT service capabilities and identify operational gapsprocessProfile
  • Gather business requirements and forecast future user demandsprocessProfile
  • Define the IT service catalog and establish target service levelsprocessProfile
  • Design the service delivery model and required support processesprocessProfile
  • Establish governance, resource allocation, and operational proceduresprocessProfile
  • Finalize and communicate the overarching service delivery strategyprocessProfile

How AGI delivers it

Four ways AGI delivers for Define and establish service delivery strategy

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Go deeper

Explore Define and establish service delivery strategy

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