Processes
What will AGI do for Define offering and customer value proposition?
The LENS prior places this process within 'Develop marketing strategy,' indicating information-driven knowledge work. The process description confirms that the work involves conceptual and analytical tasks such as refining attributes, validating benefits with MVPs, and positioning brands. Because these outputs are entirely informational and involve no physical labor, the process sits securely in the digital band.
A new product concept or strategic market opportunity is identified that requires a formal articulation of customer value.