Processes

What will AGI do for Deliver Products and Services?

A customer binds a new insurance policy, renews an existing one, or submits a claim for a covered loss.

Trigger
A customer binds a new insurance policy, renews an existing one, or submits a claim for a covered loss.
Outcome
The policy is actively maintained, premiums are collected, and filed claims are fully resolved according to the contract terms.

The work itself

Grounded Work Profile

Measured by

  • Policy Issuance Cycle TimeprocessProfile
  • Claim Settlement Cycle TimeprocessProfile
  • Cost Per Claim HandledprocessProfile
  • Customer Retention RateprocessProfile

Key steps

  • Issue the policy documents and onboard the policyholderprocessProfile
  • Execute premium billing, invoicing, and payment collectionprocessProfile
  • Process policy endorsements, coverage modifications, and cancellationsprocessProfile
  • Intake, investigate, and adjudicate reported claimsprocessProfile
  • Disburse claim settlement payments and pursue subrogation recoveryprocessProfile
  • Resolve ongoing customer service inquiries and account requestsprocessProfile

How AGI delivers it

Four ways AGI delivers for Deliver Products and Services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Deliver Products and Services connects

automated by

measured by

  • Total cost to perform the process group "deliver service to customer" as a percentage of total supply chain function coststandard
  • Total cost to perform the process group "deliver service to customer" per $1,000 revenuestandard
  • Total cost to perform the process group "deliver service to customer" per $1 billion revenuestandard
  • Total cost to perform the process group "manage logistics and warehousing" per sales order placedstandard
  • Total cost to perform the process group "procure materials and services" as a percentage of total supply chain function coststandard
  • Total cost to perform the supply chain function "deliver products and services" per $1,000 revenuestandard
  • Total cost to perform the supply chain function "deliver products and services" per $1 billion revenuestandard