Processes

What will AGI do for Deliver service to customer?

A customer submits a service request or a scheduled service interval is reached.

Trigger
A customer submits a service request or a scheduled service interval is reached.
Outcome
The requested service is fully rendered, validated against quality standards, and the customer acknowledges completion.

The work itself

Grounded Work Profile

Measured by

  • SLA Compliance RateprocessProfile
  • First Time Fix RateprocessProfile
  • Average Service Cycle TimeprocessProfile
  • Customer Satisfaction ScoreprocessProfile

Key steps

  • Receive and log the service requestprocessProfile
  • Dispatch or assign necessary resourcesprocessProfile
  • Execute the required service tasksprocessProfile
  • Verify completion against service standardsprocessProfile
  • Notify the customer and close the service recordprocessProfile

How AGI delivers it

Four ways AGI delivers for Deliver service to customer

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Deliver service to customer connects

automated by

measured by

  • Total cost to perform the process group "deliver service to customer" as a percentage of total supply chain function coststandard
  • Total cost to perform the process group "deliver service to customer" per $1,000 revenuestandard
  • Total cost to perform the process group "deliver service to customer" per $1 billion revenuestandard