Processes
What will AGI do for Determine IT performance measures?
With no child occupations seeded, the scalar is derived from the process name and description ('Determining measures for evaluating the performance of IT services' and 'Establish key performance indicators') and its PCF top-level category ('Develop and manage IT business strategy'). This work is purely information processing, strategy development, and data analysis, placing it firmly in the digital band.
An IT governance review cycle begins or a new IT service is deployed requiring performance evaluation.