Processes

What will AGI do for Enable and support after-sales installations and repairs i.e. vehicle service?

The manufacturer releases a new vehicle platform, accessory, or service technology, or a dealership escalates a complex technical or collision repair issue.

Trigger
The manufacturer releases a new vehicle platform, accessory, or service technology, or a dealership escalates a complex technical or collision repair issue.
Outcome
Dealership service networks are fully equipped, trained, and supported to perform authorized accessory installations and complex vehicle repairs.

The work itself

Grounded Work Profile

Measured by

  • Technical Support Resolution TimeprocessProfile
  • Service Training Completion RateprocessProfile
  • Dealer Technical Support SatisfactionprocessProfile
  • First-Time Fix RateprocessProfile

Key steps

  • Determine required dealer-installed accessories and service technology parametersprocessProfile
  • Develop standard service procedures and diagnostic workflowsprocessProfile
  • Distribute service manuals and technical bulletins to dealersprocessProfile
  • Conduct service attribute training for dealership techniciansprocessProfile
  • Resolve escalated technical and collision repair issuesprocessProfile

How AGI delivers it

Four ways AGI delivers for Enable and support after-sales installations and repairs i.e. vehicle service

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Enable and support after-sales installations and repairs i.e. vehicle service connects

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