Processes
What will AGI do for Enable service-delivery resources?
With no child occupations seeded, I relied on the process description and lens. The process heavily emphasizes knowledge work—developing training plans, creating technical materials, scheduling, and evaluating—which are pure information tasks. While 'performing' training introduces a potential in-person component, the overarching focus on content creation and coordination places this firmly in the digital band.
A service-delivery resource requires onboarding or a new service protocol necessitates updated skills across the delivery team.