Processes
What will AGI do for Establish relationship management mechanisms?
With no child occupations seeded, this score relies entirely on the APQC Lens category 'Develop and manage IT customer relationships' and the process description. Establishing mechanisms for 'effective public relationship' to preserve 'image and goodwill' is strategic, communication-heavy knowledge work. Because it revolves around drafting policies, configuring relationship management tools, and orchestrating communications rather than physical labor, it sits firmly in the digital band.
A strategic mandate or identified need for formalized stakeholder communication initiates the development of relationship management mechanisms.