AGI.do

Processes

What will AGI do for Evolve and sustain KM capabilities?

AI-deliverabilitydigital

Grounded in the APQC lens 'Develop and manage enterprise-wide knowledge management (KM) capability' and the description 'Developing resources for improved knowledge management and knowledge engineering.' Lacking seeded child occupations, the process name and lens alone establish this as pure information transformation and knowledge work, which is highly digital.

A scheduled evaluation of current knowledge management maturity or a business request for new knowledge engineering capabilities kicks off the process.

Trigger
A scheduled evaluation of current knowledge management maturity or a business request for new knowledge engineering capabilities kicks off the process.
Outcome
Updated knowledge management resources, tools, and practices are integrated into daily operations and actively sustained.

The work itself

Grounded Work Profile

Measured by

  • Knowledge Management Maturity ScoreprocessProfile
  • User Adoption RateprocessProfile
  • Knowledge Search TimeprocessProfile
  • KM Capability Development CostprocessProfile

Key steps

  • Assess existing knowledge management maturity and identify capability gapsprocessProfile
  • Define requirements for new knowledge engineering tools and resourcesprocessProfile
  • Develop or acquire updated knowledge management systems and practicesprocessProfile
  • Test new capabilities with select user groups to validate effectivenessprocessProfile
  • Deploy the updated knowledge capabilities across the organizationprocessProfile
  • Track usage metrics and gather user feedback to sustain the capabilitiesprocessProfile

How AGI delivers it

Four ways AGI delivers for Evolve and sustain KM capabilities

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Go deeper

Explore Evolve and sustain KM capabilities

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