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Processes

What will AGI do for Execute recurring IT service provider business continuity?

AI-deliverabilitydigital

The scalar is derived from the PCF top-level category lens 'Develop and manage IT resilience and risk' and the process description involving reviewing and implementing resources for IT services. Managing business continuity and coordinating external parties for uninterrupted IT operations are purely information and knowledge-based tasks, securely placing this process in the high digital band.

A scheduled IT resilience review period begins or a significant change to critical IT infrastructure occurs.

Trigger
A scheduled IT resilience review period begins or a significant change to critical IT infrastructure occurs.
Outcome
IT service continuity plans are fully resourced, tested, and aligned with current service level requirements to prevent operational disruptions.

The work itself

Grounded Work Profile

Measured by

  • Continuity Test Success RateprocessProfile
  • Average Recovery TimeprocessProfile
  • Vendor SLA Compliance RateprocessProfile
  • Time To Update Continuity PlansprocessProfile

Key steps

  • Identify critical IT services and provider dependenciesprocessProfile
  • Assess continuity risks and provider failover capabilitiesprocessProfile
  • Review and update vendor agreements for business continuity requirementsprocessProfile
  • Allocate necessary internal and external recovery resourcesprocessProfile
  • Execute scheduled continuity drills and failover testsprocessProfile
  • Document test outcomes and implement corrective actionsprocessProfile

How AGI delivers it

Four ways AGI delivers for Execute recurring IT service provider business continuity

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

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  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Go deeper

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