Processes

What will AGI do for Facilitate claim reporting?

A policyholder or third party notifies the insurance carrier of an incident or loss.

Trigger
A policyholder or third party notifies the insurance carrier of an incident or loss.
Outcome
A formal claim record is established and routed to the appropriate adjusting team for investigation.

The work itself

Grounded Work Profile

Measured by

  • Time To Answer FNOLprocessProfile
  • Claim Intake AccuracyprocessProfile
  • First Contact Resolution RateprocessProfile
  • Cost Per Intake TransactionprocessProfile

Key steps

  • Receive First Notice of Loss (FNOL)processProfile
  • Verify claimant identity and active policy coverageprocessProfile
  • Capture incident details and initial documentationprocessProfile
  • Generate claim number and establish claim fileprocessProfile
  • Assign claim to specific adjuster or claims teamprocessProfile
  • Issue acknowledgment and next steps to the claimantprocessProfile

How AGI delivers it

Four ways AGI delivers for Facilitate claim reporting

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Facilitate claim reporting connects

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