AGI.do

Processes

What will AGI do for Handle special requests?

A customer requests a product modification, out-of-stock item sourcing, or non-standard service at the point of sale or via customer service channels.

Trigger
A customer requests a product modification, out-of-stock item sourcing, or non-standard service at the point of sale or via customer service channels.
Outcome
The special request is fulfilled, the customer receives the specialized item or service, and the transaction is completed.

The work itself

Grounded Work Profile

Measured by

  • Fulfillment RateprocessProfile
  • Special Request Cycle TimeprocessProfile
  • Customer Satisfaction ScoreprocessProfile
  • Cost To FulfillprocessProfile

Key steps

  • Document the customer special requestprocessProfile
  • Assess fulfillment feasibility and associated costsprocessProfile
  • Source the required item or schedule the serviceprocessProfile
  • Communicate timelines and pricing to the customerprocessProfile
  • Execute the custom order or serviceprocessProfile
  • Deliver the final product or serviceprocessProfile
  • Process payment and close the transactionprocessProfile

How AGI delivers it

Four ways AGI delivers for Handle special requests

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Handle special requests connects

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