Processes
What will AGI do for Identify IT customer transformation needs?
AI-deliverabilitydigital
With no seeded child occupations, the scalar is derived from the process name and PCF category 'Develop and manage IT customer relationships'. The described work—identifying staff IT needs and planning continuous improvement—is purely analytical and informational knowledge work, placing it firmly in the digital band.
A scheduled continuous improvement review or a shift in organizational goals prompts an evaluation of current IT alignment with business needs.