AGI.do

Processes

What will AGI do for Identify IT service operating and process requirements?

A business unit requests a new IT capability or an existing IT service is flagged for modernization.

Trigger
A business unit requests a new IT capability or an existing IT service is flagged for modernization.
Outcome
A finalized, approved set of IT operating and process requirements is established and handed over for service design.

The work itself

Grounded Work Profile

Measured by

  • Requirement Approval Cycle TimeprocessProfile
  • Percentage Of Requirements Modified Post-ApprovalprocessProfile
  • Stakeholder Satisfaction ScoreprocessProfile

Key steps

  • Gather business and technical needs from stakeholdersprocessProfile
  • Assess current IT service capabilities and gapsprocessProfile
  • Define service level targets and operational constraintsprocessProfile
  • Draft process workflows for IT service delivery and supportprocessProfile
  • Review and validate requirements with business sponsorsprocessProfile
  • Finalize and publish the IT service requirements documentprocessProfile

How AGI delivers it

Four ways AGI delivers for Identify IT service operating and process requirements

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Identify IT service operating and process requirements connects

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