Processes

What will AGI do for Identify potential referrals?

AI-deliverabilitydigital

With no child occupations seeded, I evaluated the APQC process name 'Identify potential referrals' within the healthcare provider framework lens. Identifying referrals is fundamentally an information-processing and clinical-documentation task—evaluating patient data against care criteria and initiating orders in an EHR system—placing it in the digital band.

A patient assessment reveals a medical condition or social need requiring specialized care or services outside the current provider's scope.

Trigger: A patient assessment reveals a medical condition or social need requiring specialized care or services outside the current provider's scope.
Outcome: A required referral is documented in the patient's medical record and staged for provider matching and authorization.

The work itself

Grounded Work Profile

Measured by

Referral Decision Cycle TimeprocessProfile
Specialty Referral RateprocessProfile
Referral Appropriateness ScoreprocessProfile

Key steps

Evaluate patient symptoms, diagnosis, and treatment planprocessProfile
Identify gaps in current care capabilitiesprocessProfile
Match clinical needs to required specialty or service typesprocessProfile
Verify initial patient preferences and insurance constraintsprocessProfile
Document the referral necessity in the electronic health recordprocessProfile

How AGI delivers it

Four ways AGI delivers for Identify potential referrals

Services-as-Software
Get the professional outcome delivered as software, priced on results, not headcount.
Services.do
Autonomous Agents as digital employees
Hire a digital employee that does the job under earned, supervised autonomy.
Agents.do
Business-as-Code
Encode how your work runs, once, as software that executes itself.
Platform.do

Value flow

How Identify potential referrals connects

automated by

Generate Referral Prospect Listmodel
Identify Network Connectionsmodel
Score Referral Candidatesmodel
Customer Relationship Management Systemmodel
Referral Marketing Platformmodel

Go deeper

Explore Identify potential referrals

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