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Processes

What will AGI do for Implement and enforce change control procedures?

AI-deliverabilitydigital

With no child occupations seeded, the digital scalar is derived directly from the APQC lens 'Develop and manage IT resilience and risk' and the process description. The work centers on implementing and enforcing policies for 'IT services and solutions', which is pure knowledge work occurring entirely within software systems, IT service management platforms, and digital communication channels.

A project team, system administrator, or automated alert submits a formal request to alter an IT service or infrastructure component.

Trigger
A project team, system administrator, or automated alert submits a formal request to alter an IT service or infrastructure component.
Outcome
The requested IT change is successfully deployed, validated in the live environment, and formally closed in the service management system.

The work itself

Grounded Work Profile

Measured by

  • Change Success RateprocessProfile
  • Emergency Change RatioprocessProfile
  • Incidents Caused By ChangesprocessProfile
  • Change Implementation Cycle TimeprocessProfile

Key steps

  • Log and categorize the incoming request for changeprocessProfile
  • Evaluate the technical impact, business risk, and required resourcesprocessProfile
  • Convene the Change Advisory Board to review and authorize the requestprocessProfile
  • Schedule the deployment within an approved maintenance windowprocessProfile
  • Execute the change and monitor for service degradationprocessProfile
  • Trigger rollback procedures if the deployment failsprocessProfile
  • Perform a post-implementation review and update configuration recordsprocessProfile

How AGI delivers it

Four ways AGI delivers for Implement and enforce change control procedures

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Implement and enforce change control procedures connects

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