Processes

What will AGI do for Incident and Problem Management?

Positioning for this Coordinate is coming soon.

How AGI delivers it

Four ways AGI delivers for Incident and Problem Management

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For Incident and Problem Management, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For Incident and Problem Management, encode how your work runs, once, as software that executes itself.

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For Incident and Problem Management, get the professional outcome delivered as software, priced on results, not headcount.

Value flow

How Incident and Problem Management connects

automated by

measured by

  • Mean Time To Restore Servicemodel
  • Repeat Incident Ratemodel

produces