Processes
What will AGI do for Maintain documentation of contacts?
The process 'Maintain documentation of contacts' involves keeping a repository of documents and keeping records up-to-date. Because this is pure information management and data entry work operating within a CRM or database context (guided by the 'Manage government and industry relationships' lens), the value-producing work is entirely information transformation, making it highly digital.
A new relationship is formed, contact details change, or a scheduled periodic data-review cycle begins.