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Processes

What will AGI do for Manage IT user directory?

AI-deliverabilitydigital

The process 'Manage IT user directory' involves configuring user profiles and access permissions within an IT network. As indicated by its name, description, and the lens 'Develop and manage IT resilience and risk', the work consists entirely of software-based information transformation and access management, making it highly digital.

A personnel change event such as a new hire, role transfer, or termination initiates a request to update network identity and access records.

Trigger
A personnel change event such as a new hire, role transfer, or termination initiates a request to update network identity and access records.
Outcome
The central directory accurately reflects the user's active status and enforces appropriate role-based access rights across the IT environment.

The work itself

Grounded Work Profile

Measured by

  • Provisioning Cycle TimeprocessProfile
  • Unauthorized Access Incident RateprocessProfile
  • Orphaned Account CountprocessProfile
  • Directory Synchronization Failure RateprocessProfile

Key steps

  • Receive user identity creation, modification, or revocation requestprocessProfile
  • Verify user attributes against authoritative HR recordsprocessProfile
  • Update the central identity directory profileprocessProfile
  • Assign or revoke group memberships and application entitlementsprocessProfile
  • Propagate directory changes to connected IT systems and domainsprocessProfile
  • Log directory modifications for security and compliance auditsprocessProfile

How AGI delivers it

Four ways AGI delivers for Manage IT user directory

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Manage IT user directory connects

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