Processes

What will AGI do for Manage and process collections?

AI-deliverabilitydigital

I derived the scalar from the composite's APQC lens ('Perform revenue accounting') and its description, as no child occupations were seeded. The process involves posting entries, preparing accounts for receivables, and recording cash in the books—purely informational data-entry and financial accounting tasks that are strongly indicative of highly digital knowledge work.

A customer payment is received or an outstanding invoice reaches its due date.

Trigger: A customer payment is received or an outstanding invoice reaches its due date.
Outcome: Customer accounts are updated with received payments and cash availability is accurately recorded in the general ledger.

The work itself

Grounded Work Profile

Measured by

Days Sales OutstandingprocessProfile
Collection Effectiveness IndexprocessProfile
Bad Debt PercentageprocessProfile
Unapplied Cash PercentageprocessProfile

Key steps

Identify incoming payments from customers and debtorsprocessProfile
Monitor accounts receivable aging to identify past-due invoicesprocessProfile
Initiate collection efforts and issue dunning notices for overdue accountsprocessProfile
Post collected cash entries to individual customer accountsprocessProfile
Reconcile daily collection records with bank depositsprocessProfile
Update the general ledger to reflect current cash availabilityprocessProfile

How AGI delivers it

Four ways AGI delivers for Manage and process collections

Autonomous Agents as digital employees
Hire a digital employee that does the job under earned, supervised autonomy.
Agents.do
Services-as-Software
Get the professional outcome delivered as software, priced on results, not headcount.
Services.do
Business-as-Code
Encode how your work runs, once, as software that executes itself.
Platform.do

Value flow

How Manage and process collections connects

measured by

Cycle time in days to perform the processes "process accounts receivable (AR)" and "manage and process collections"standard
Estimate if not using AI - Total uncollectable balances as a percentage of revenuestandard
Number of FTEs that perform the order-to-cash processes per $1 billion revenuestandard
Number of FTEs that perform the process "manage and process collections" per $1 billion revenuestandard
Number of FTEs that perform the process group "perform revenue accounting" per $1 billion revenuestandard
Number of FTEs that perform the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments%2Fdeductions" per $1 billion revenuestandard
Number of FTEs that perform the processes "process accounts receivable (AR)" and "manage and process collections" per $1 billion revenuestandard
Number of active customers managed per FTE that performs the process "manage and process collections"standard
Number of adjustments%2Fdeductions per FTE that performs the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments%2Fdeductions"standard
Number of receipts processed per FTE that performs the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments%2Fdeductions"standard
Other cost to perform the process "manage and process collections" as a percentage of total process coststandard
Other cost to perform the process "manage and process collections" per $100,000 revenuestandard
Other cost to perform the process group "perform revenue accounting" per $100,000 revenuestandard
Other cost to perform the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments%2Fdeductions" per $100,000 revenuestandard
Outsourced cost to perform the process "manage and process collections" as a percentage of total process coststandard
Outsourced cost to perform the process "manage and process collections" per $1,000 revenuestandard
Outsourced cost to perform the process group "perform revenue accounting" per $1,000 revenuestandard
Outsourced cost to perform the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments%2Fdeductions" per $1,000 revenuestandard
Overhead and other costs to perform the process "manage and process collections" as a percentage of total process coststandard
Overhead and other costs to perform the process "manage and process collections" per $1,000 revenuestandard
Overhead and other costs to perform the process group "perform revenue accounting" per $100,000 revenuestandard
Overhead and other costs to perform the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments%2Fdeductions" per $100,000 revenuestandard
Overhead cost to perform the process "manage and process collections" as a percentage of total process coststandard
Overhead cost to perform the process "manage and process collections" per $100,000 revenuestandard
Overhead cost to perform the process group "perform revenue accounting" per $100,000 revenuestandard
Overhead cost to perform the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments%2Fdeductions" per $100,000 revenuestandard
Percentage of FTEs that perform the process "manage and process collections" that perform management activitiesstandard
Percentage of FTEs that perform the process "manage and process collections" that perform the activity "analyze delinquent account balances"standard
Percentage of FTEs that perform the process "manage and process collections" that perform the activity "correspond%2Fnegotiate with delinquent accounts"standard
Percentage of FTEs that perform the process "manage and process collections" that perform the activity "discuss account resolution with internal parties"standard
Percentage of FTEs that perform the process "manage and process collections" that perform the activity "establish policies%2Fprocedures for delinquent accounts"standard
Percentage of FTEs that perform the process "manage and process collections" that perform the activity "process adjustments%2Fwrite off uncollectible balances"standard
Percentage of active customers that are delinquent at any time during the yearstandard
Percentage of invoice line items that is adjusted by the customer prior to paymentstandard
Percentage of invoices billed to customers that have credit termsstandard
Percentage of invoices that is adjusted by the customer prior to paymentstandard
Percentage of total finance function FTEs allocated to the process "manage and process collections"standard
Percentage of total finance function FTEs allocated to the processes "process accounts receivable (AR)," "manage and process collections," and "manage and process adjustments%2Fdeductions"standard
Personnel cost to perform the process "manage and process collections" as a percentage of total process coststandard
Personnel cost to perform the process "manage and process collections" per $1,000 revenuestandard
Personnel cost to perform the process "manage and process collections" per process FTEstandard
Personnel cost to perform the process group "perform revenue accounting" per $1,000 revenuestandard
Personnel cost to perform the process group "perform revenue accounting" per process group FTEstandard
Personnel cost to perform the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments%2Fdeductions" per $1,000 revenuestandard
Personnel cost to perform the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments%2Fdeductions" per process FTEstandard
Systems cost to perform the process "manage and process collections" as a percentage of total process coststandard
Systems cost to perform the process "manage and process collections" per $100,000 revenuestandard
Systems cost to perform the process group "perform revenue accounting" per $100,000 revenuestandard
Systems cost to perform the processes "process accounts receivable (AR)", "manage and process collections", and "manage and process adjustments%2Fdeductions" per $100,000 revenuestandard
Total cost to perform the order-to-cash processes per $1,000 revenuestandard
Total cost to perform the order-to-cash processes per process FTEstandard
Total cost to perform the process "invoice customers" as a percentage of total order-to-cash process coststandard
Total cost to perform the process "manage and process collections" as a percentage of revenuestandard
Total cost to perform the process "manage and process collections" as a percentage of total order-to-cash process coststandard
Total cost to perform the process "manage and process collections" per $1,000 revenuestandard
Total cost to perform the process "manage and process collections" per $1 billion revenuestandard
Total cost to perform the process "manage and process collections" per active customerstandard
Total cost to perform the process "manage and process collections" per customer receiptstandard
Total cost to perform the process "manage and process collections" per process FTEstandard
Total cost to perform the process "manage and the process adjustments%2Fdeductions" as a percentage of total order-to-cash process coststandard

Go deeper

Explore Manage and process collections

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