Processes
What will AGI do for Manage employee referral programs?
The focus is the APQC process 'Manage employee referral programs' within the 'Recruit, source, and select employees' HR category. Although the broader Human Capital category tends to be hybrid (0.4–0.7) due to in-person interactions, this specific process—creating recruiting strategies, tracking referred candidates, and managing reward payouts—is overwhelmingly administrative and desk-based. Lacking child occupations, the process description strongly indicates digital information transformation and coordination.
HR leadership establishes a need to source candidates through internal networks or initiates a cyclical review of existing sourcing strategies.