Processes

What will AGI do for Manage pre-authorizations?

AI-deliverabilitydigital

With no child occupations seeded, this scalar relies on the APQC process name and description. 'Authorizing claims prior to submittal' under the 'Service products after sales' category represents pure information processing. Because claims verification and pre-authorization consist of document review, administrative rule-checking, and electronic communication rather than physical tasks, the process falls firmly into the digital band.

A provider, employee, or customer submits a request for prior approval of a service, treatment, or expenditure.

Trigger
A provider, employee, or customer submits a request for prior approval of a service, treatment, or expenditure.
Outcome
A formal decision to approve, deny, or modify the request is recorded in the system and communicated to the submitter.

The work itself

Grounded Work Profile

Measured by

  • Pre-authorization Turnaround TimeprocessProfile
  • First-Pass Approval RateprocessProfile
  • Denial RateprocessProfile
  • Cost Per AuthorizationprocessProfile

Key steps

  • Receive pre-authorization request and supporting documentationprocessProfile
  • Verify eligibility and coverage limitsprocessProfile
  • Evaluate request against policy rules and guidelinesprocessProfile
  • Request additional information if documentation is incompleteprocessProfile
  • Determine authorization decisionprocessProfile
  • Record decision and generate authorization numberprocessProfile
  • Notify submitter of the final decisionprocessProfile

How AGI delivers it

Four ways AGI delivers for Manage pre-authorizations

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Manage pre-authorizations connects

automated by