Processes

What will AGI do for Managed IT Support?

Positioning for this Coordinate is coming soon.

How AGI delivers it

Four ways AGI delivers for Managed IT Support

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For Managed IT Support, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For Managed IT Support, encode how your work runs, once, as software that executes itself.

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For Managed IT Support, get the professional outcome delivered as software, priced on results, not headcount.

Value flow

How Managed IT Support connects

automated by

  • ConnectWise PSAmodel
  • NinjaOnemodel

measured by

  • First Contact Resolution Ratemodel
  • Mean Time To Resolutionmodel