Processes

What will AGI do for Meet and assist incoming passengers?

An aircraft arrives at the gate, prompting staff deployment to handle pre-booked special assistance requests and on-the-spot passenger inquiries.

Trigger
An aircraft arrives at the gate, prompting staff deployment to handle pre-booked special assistance requests and on-the-spot passenger inquiries.
Outcome
Incoming passengers receive the necessary guidance, information, or physical escort to successfully navigate to their next destination within the airport.

The work itself

Grounded Work Profile

Measured by

  • Assistance Wait TimeprocessProfile
  • Service Fulfillment RateprocessProfile
  • Passenger Satisfaction ScoreprocessProfile
  • Mishandled Passenger RateprocessProfile

Key steps

  • Review inbound flight manifests for pre-booked special assistance requestsprocessProfile
  • Dispatch customer service staff and mobility equipment to the arrival gateprocessProfile
  • Identify and greet designated passengers as they deplaneprocessProfile
  • Provide requested physical assistance, mobility aids, or directional informationprocessProfile
  • Escort passengers through immigration, baggage claim, or to transfer desksprocessProfile
  • Log the completion of the assistance serviceprocessProfile

How AGI delivers it

Four ways AGI delivers for Meet and assist incoming passengers

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Meet and assist incoming passengers connects

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