Processes

What will AGI do for Perform case management and disease management with members?

AI-deliverabilitydigital

With no seeded child occupations, the assessment relies on the process name and its industry context (Health and Medical Insurance Carriers). In an insurance setting, case and disease management consists of care coordination, telephonic member communication, and clinical documentation—information-heavy, desk-bound tasks rather than direct hands-on patient care.

A member is identified through claims analysis, provider referral, or predictive modeling as having a complex health condition or chronic disease requiring care coordination.

Trigger
A member is identified through claims analysis, provider referral, or predictive modeling as having a complex health condition or chronic disease requiring care coordination.
Outcome
The member adheres to a personalized care plan that stabilizes their condition, mitigates acute episodes, and connects them with necessary health resources.

The work itself

Grounded Work Profile

Measured by

  • Hospital Readmission RateprocessProfile
  • Member Engagement RateprocessProfile
  • Care Plan Adherence RateprocessProfile
  • Cost Avoidance Per MemberprocessProfile

Key steps

  • Identify high-risk or chronically ill members via claims and referralsprocessProfile
  • Conduct comprehensive health and psychosocial risk assessmentsprocessProfile
  • Develop a personalized care and disease management planprocessProfile
  • Coordinate medical services and connect to community resourcesprocessProfile
  • Educate the member on condition management and treatment adherenceprocessProfile
  • Monitor member progress against clinical goalsprocessProfile
  • Adjust interventions or transition the member out of active managementprocessProfile

How AGI delivers it

Four ways AGI delivers for Perform case management and disease management with members

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Perform case management and disease management with members connects

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