Processes
What will AGI do for Perform case management and disease management with members?
With no seeded child occupations, the assessment relies on the process name and its industry context (Health and Medical Insurance Carriers). In an insurance setting, case and disease management consists of care coordination, telephonic member communication, and clinical documentation—information-heavy, desk-bound tasks rather than direct hands-on patient care.
A member is identified through claims analysis, provider referral, or predictive modeling as having a complex health condition or chronic disease requiring care coordination.