Processes

What will AGI do for Perform outage notifications?

An unplanned power interruption is detected on the grid or a planned maintenance outage is scheduled.

Trigger
An unplanned power interruption is detected on the grid or a planned maintenance outage is scheduled.
Outcome
Affected customers, emergency services, and internal stakeholders are informed of the outage status and estimated restoration times.

The work itself

Grounded Work Profile

Measured by

  • Time To Initial NotificationprocessProfile
  • Estimated Time Of Restoration AccuracyprocessProfile
  • Notification Delivery Success RateprocessProfile
  • Outage Communication Satisfaction ScoreprocessProfile

Key steps

  • Verify the outage location and determine the scope of affected infrastructureprocessProfile
  • Identify the specific customer accounts impacted by the outageprocessProfile
  • Calculate an initial Estimated Time of RestorationprocessProfile
  • Distribute initial alerts to customers via SMS, email, voice, and outage mapsprocessProfile
  • Broadcast updates as field crews report status changes or restoration revisionsprocessProfile
  • Transmit a final notification confirming power restorationprocessProfile

How AGI delivers it

Four ways AGI delivers for Perform outage notifications

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Perform outage notifications connects

automated by