AGI.do

Processes

What will AGI do for Plan and communicate IT services?

AI-deliverabilitydigital

Lacking child occupations, this scalar is derived from the process lens ('Develop and manage IT customer relationships') and the process description, which outlines pure knowledge work. Creating curated collections of IT services and maintaining pricing and deliverable information are highly digital information-management tasks.

A business unit requests a new IT capability or IT conducts a scheduled review of existing service offerings.

Trigger
A business unit requests a new IT capability or IT conducts a scheduled review of existing service offerings.
Outcome
A curated IT service catalog is published, providing users with exact deliverables, costs, and request pathways for all available technology services.

The work itself

Grounded Work Profile

Measured by

  • Service Catalog Utilization RateprocessProfile
  • Time To Publish New ServiceprocessProfile
  • Catalog Accuracy RateprocessProfile
  • Catalog Update Cycle TimeprocessProfile

Key steps

  • Identify required IT services and capabilitiesprocessProfile
  • Define service deliverables, SLAs, and target audiencesprocessProfile
  • Determine cost structures and internal pricingprocessProfile
  • Establish request workflows and contact pointsprocessProfile
  • Document service attributes in the centralized catalogprocessProfile
  • Publish the updated IT service catalogprocessProfile
  • Notify stakeholders of new or modified service offeringsprocessProfile

How AGI delivers it

Four ways AGI delivers for Plan and communicate IT services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Plan and communicate IT services connects

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Go deeper

Explore Plan and communicate IT services

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