AGI.do

Processes

What will AGI do for Process customer credit?

AI-deliverabilitydigital

With no child occupations seeded, the scalar is derived from the process lens ('Perform revenue accounting') and the description ('Evaluating and processing requests for advances'). Both strongly indicate pure financial information work, which is addressable remotely and natively by software, mapping to a high digital band.

A customer submits an application or request for credit to finance the purchase of products or services.

Trigger
A customer submits an application or request for credit to finance the purchase of products or services.
Outcome
The credit request is approved with assigned terms and limits or denied, and the decision is recorded in the customer account.

The work itself

Grounded Work Profile

Measured by

  • Credit Application Cycle TimeprocessProfile
  • Cost Per Credit ApplicationprocessProfile
  • First-Pass Decision RateprocessProfile
  • Credit Approval RateprocessProfile

Key steps

  • Receive customer credit application and supporting financial documentsprocessProfile
  • Pull external credit bureau reports and internal payment historyprocessProfile
  • Evaluate applicant financial health against organizational risk policiesprocessProfile
  • Determine appropriate credit limits and payment termsprocessProfile
  • Communicate the final credit decision to the customerprocessProfile
  • Update the customer account and billing systems with the approved credit profileprocessProfile

How AGI delivers it

Four ways AGI delivers for Process customer credit

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Process customer credit connects

automated by

measured by

  • Cycle time in days for credit approvalstandard
  • Cycle time in days to perform the process "process customer credit"standard
  • Number of FTEs that perform the order-to-cash processes per $1 billion revenuestandard
  • Number of FTEs that perform the order to invoice processes per $1 billion revenuestandard
  • Number of FTEs that perform the process "process customer credit" per $1 billion revenuestandard
  • Number of FTEs that perform the process group "perform revenue accounting" per $1 billion revenuestandard
  • Number of active customers per FTE that performs the process "process customer credit"standard
  • Number of credit reviews per FTE that performs the process "process customer credit"standard
  • Number of customer accounts per FTE that performs the process "process customer credit"standard
  • Number of invoice line items processed per FTE that performs the order to invoice processesstandard
  • Number of invoices processed per FTE that performs the order to invoice processesstandard
  • Number of sales order line items placed per FTE that performs the order to invoice processesstandard
  • Number of sales orders placed per FTE that performs the order to invoice processesstandard
  • Other cost to perform the order to invoice processes per $100,000 revenuestandard
  • Other cost to perform the process "process customer credit" as a percentage of total process coststandard
  • Other cost to perform the process "process customer credit" per $100,000 revenuestandard
  • Other cost to perform the process group "perform revenue accounting" per $100,000 revenuestandard
  • Outsourced cost to perform the order to invoice processes per $1,000 revenuestandard
  • Outsourced cost to perform the process "process customer credit" as a percentage of total process coststandard
  • Outsourced cost to perform the process "process customer credit" per $1,000 revenuestandard
  • Outsourced cost to perform the process group "perform revenue accounting" per $1,000 revenuestandard
  • Overhead and other cost to perform the process "process customer credit" as a percentage of total process coststandard
  • Overhead and other costs to perform the order to invoice processes per $100,000 revenuestandard
  • Overhead and other costs to perform the process "process customer credit" per $100,000 revenuestandard
  • Overhead and other costs to perform the process group "perform revenue accounting" per $100,000 revenuestandard
  • Overhead cost to perform the order to invoice processes per $100,000 revenuestandard
  • Overhead cost to perform the process "process customer credit" as a percentage of total process coststandard
  • Overhead cost to perform the process "process customer credit" per $100,000 revenuestandard
  • Overhead cost to perform the process group "perform revenue accounting" per $100,000 revenuestandard
  • Percentage of FTEs who perform the process "process customer credit" who analyze%2Fapprove new account applicationsstandard
  • Percentage of FTEs who perform the process "process customer credit" who establish credit policiesstandard
  • Percentage of FTEs who perform the process "process customer credit" who perform management activitiesstandard
  • Percentage of FTEs who perform the process "process customer credit" who produce credit%2Fcollection reportsstandard
  • Percentage of FTEs who perform the process "process customer credit" who review existing accountsstandard
  • Percentage of customer credit decisions made without any manual interventionstandard
  • Percentage of total finance function FTEs allocated to the process "process customer credit"standard
  • Percentage of total finance function FTEs allocated to the processes "manage sales orders", "process customer credit", and "invoice customer"standard
  • Personnel cost to perform the order to invoice processes per $1,000 revenuestandard
  • Personnel cost to perform the order to invoice processes per process FTEstandard
  • Personnel cost to perform the process "process customer credit" as a percentage of total process coststandard
  • Personnel cost to perform the process "process customer credit" per $1,000 revenuestandard
  • Personnel cost to perform the process "process customer credit" per process FTEstandard
  • Personnel cost to perform the process group "perform revenue accounting" per $1,000 revenuestandard
  • Personnel cost to perform the process group "perform revenue accounting" per process group FTEstandard
  • Systems cost to perform the order to invoice processes per $1,000 revenuestandard
  • Systems cost to perform the process "process customer credit" as a percentage of total process coststandard
  • Systems cost to perform the process "process customer credit" per $100,000 revenuestandard
  • Systems cost to perform the process group "perform revenue accounting" per $100,000 revenuestandard
  • Total cost to perform the order-to-cash processes per $1,000 revenuestandard
  • Total cost to perform the order-to-cash processes per process FTEstandard
  • Total cost to perform the order to invoice processes per $1,000 revenuestandard

Go deeper

Explore Process customer credit

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