Processes

What will AGI do for Process prior period membership eligibility-related adjustments?

A notification is received indicating a discrepancy in a member's past enrollment status or coverage effective dates.

Trigger
A notification is received indicating a discrepancy in a member's past enrollment status or coverage effective dates.
Outcome
The member's historical eligibility profile is updated and corresponding adjustments to past premiums and claims are routed for processing.

The work itself

Grounded Work Profile

Measured by

  • Adjustment Processing Cycle TimeprocessProfile
  • Retroactive Adjustment VolumeprocessProfile
  • Financial Accuracy RateprocessProfile
  • First-Pass Adjustment YieldprocessProfile

Key steps

  • Receive retrospective eligibility update from an employer group, government exchange, or memberprocessProfile
  • Validate the qualifying event and effective dates for the prior period changeprocessProfile
  • Update the core membership database with corrected historical coverage timelinesprocessProfile
  • Identify past claims and premium invoices affected by the retroactive date changeprocessProfile
  • Initiate recoupment or reprocessing workflows for impacted financial recordsprocessProfile
  • Generate updated enrollment confirmation and billing statements for the member or groupprocessProfile

How AGI delivers it

Four ways AGI delivers for Process prior period membership eligibility-related adjustments

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Process prior period membership eligibility-related adjustments connects

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