Processes

What will AGI do for Refine customer requirements?

AI-deliverabilitydigital

The process description explicitly identifies informational tasks—clarifying scope, timelines, data sources, and evaluation criteria for procurement requests. Governed by the 'Develop and manage sales plans' lens, this involves pure knowledge work, communication, and documentation without any physical value-producing steps, placing it confidently in the digital band.

A customer submits an initial, high-level procurement request or statement of need.

Trigger
A customer submits an initial, high-level procurement request or statement of need.
Outcome
A detailed, finalized set of requirements, specifications, and evaluation criteria is approved and ready for sourcing.

The work itself

Grounded Work Profile

Measured by

  • Requirement Refinement Cycle TimeprocessProfile
  • First-Pass YieldprocessProfile
  • Requirements Defect RateprocessProfile
  • Internal Customer SatisfactionprocessProfile

Key steps

  • Receive the initial procurement request from the customerprocessProfile
  • Review the request for completeness, feasibility, and alignment with policyprocessProfile
  • Consult with the customer to clarify scope, timelines, and deliverablesprocessProfile
  • Define technical specifications and supplier evaluation criteriaprocessProfile
  • Identify specific terms, conditions, and compliance rulesprocessProfile
  • Document the finalized requirements into a formal specificationprocessProfile
  • Obtain final customer approval on the refined requirementsprocessProfile

How AGI delivers it

Four ways AGI delivers for Refine customer requirements

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Refine customer requirements connects

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