Processes

What will AGI do for Service Restoration?

Positioning for this Coordinate is coming soon.

How AGI delivers it

Four ways AGI delivers for Service Restoration

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    For Service Restoration, hire a digital employee that does the job under earned, supervised autonomy.

  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    For Service Restoration, encode how your work runs, once, as software that executes itself.

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    For Service Restoration, get the professional outcome delivered as software, priced on results, not headcount.

Value flow

How Service Restoration connects

measured by

  • Mean Time To Restoremodel

optimizes (incoming)

  • Average time in hours to resolve a service commitment disruptionmodel
  • Average time in minutes to resolve highest priority problems (current year)model
  • Restoration Timemodel
  • Minutes to resolution for application-related incidents of high severitymodel
  • Minutes to resolution for application-related incidents of low severitymodel
  • Minutes to resolution for application-related incidents of medium severitymodel
  • Recovery Cycle Timemodel
  • Recovery Timemodel