Processes
What will AGI do for Triage SLA compliance issues?
With no child occupations seeded, the score relies entirely on the lens prior and process description. The parent category 'Develop and manage IT customer relationships' is a strong signal for digital IT work (typically ~0.90). The specific activities of evaluating SLA metrics, prioritizing issues, and planning remediation represent pure information processing and knowledge work.
An SLA breach or near-miss alert is generated by performance monitoring systems or reported by a stakeholder.