Processes

What will AGI do for Understand customer business and requirements?

AI-deliverabilitydigital

With no child occupations seeded, I relied on the process lens ('Develop and manage sales plans') and its description ('Deepening knowledge about the customer's field'). These signals indicate pure knowledge work focused on research, communication, and requirement gathering, placing it firmly in the digital band as the work is entirely information transformation.

A sales representative or account manager initiates a discovery phase with a new prospect or for a new customer project.

Trigger
A sales representative or account manager initiates a discovery phase with a new prospect or for a new customer project.
Outcome
A comprehensive profile of the customer's operational environment, pain points, and specific solution requirements is documented and validated.

The work itself

Grounded Work Profile

Measured by

  • Discovery Cycle TimeprocessProfile
  • Requirement Accuracy RateprocessProfile
  • Customer Engagement ScoreprocessProfile

Key steps

  • Identify customer stakeholders and decision-makersprocessProfile
  • Research the customer's industry landscape and market positionprocessProfile
  • Conduct discovery interviews to uncover pain points and strategic goalsprocessProfile
  • Analyze current operational workflows and technical constraintsprocessProfile
  • Document specific business and technical requirementsprocessProfile
  • Validate findings and requirements with customer stakeholdersprocessProfile

How AGI delivers it

Four ways AGI delivers for Understand customer business and requirements

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do
  • Business-as-Code

    Encode how your work runs, once, as software that executes itself.

    Platform.do

Value flow

How Understand customer business and requirements connects

automated by