Processes
What will AGI do for Understand customer business and requirements?
With no child occupations seeded, I relied on the process lens ('Develop and manage sales plans') and its description ('Deepening knowledge about the customer's field'). These signals indicate pure knowledge work focused on research, communication, and requirement gathering, placing it firmly in the digital band as the work is entirely information transformation.
A sales representative or account manager initiates a discovery phase with a new prospect or for a new customer project.