Products
A feature on a PBX or Centrex, or as a stand alone unit on user premises to distribute large amounts of incoming calls to a group of attendants or agents on a controlled and managed basis. A device that allows the testing of different numbers of agents and trunks
How AGI delivers it
Give your tools an agent-consumable surface (API / MCP / SDK) so agents can do the work.
For Automatic call distributor ACD, give your tools an agent-consumable surface (API / MCP / SDK) so agents can do the work.
Get the professional outcome delivered as software, priced on results, not headcount.
For Automatic call distributor ACD, get the professional outcome delivered as software, priced on results, not headcount.
Value flow
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