Services

What will AGI do for Accounting software maintenance?

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of accounting software.

The work itself

Grounded Work Profile

Tools

  • Service Desk SoftwareserviceBlueprint
  • Application Monitoring SoftwareserviceBlueprint
  • Release Management SoftwareserviceBlueprint
  • Automated Testing SoftwareserviceBlueprint

Outputs

  • Maintenance LogserviceBlueprint
  • Release NotesserviceBlueprint

Measured by

  • First Response TimeserviceBlueprint
  • System UptimeserviceBlueprint

Key steps

  • Intake support ticketserviceBlueprint
  • Diagnose software issueserviceBlueprint
  • Apply patch or updateserviceBlueprint
  • Test in staging environmentserviceBlueprint
  • Confirm resolution with userserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Accounting software maintenance

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Accounting software maintenance connects

absorbs

  • Software Maintenance Processmodel

composes

measured by

  • First-Response Timemodel
  • System Uptimemodel

optimizes

  • Mean Time To Resolutionmodel
  • System Uptimemodel

produces

  • Maintenance Logmodel
  • Release Notesmodel