AGI.do

Services

What will AGI do for Business process management services?

This subclass comprises a service that analyzes the way a business process is conducted, and identifies improvements that can be made by integrating existing and new software services, in order to improve information flows and increase automation of the process.

The work itself

Grounded Work Profile

Tools

  • Process Mining PlatformserviceBlueprint
  • Business Process Modeling SuiteserviceBlueprint
  • Workflow Orchestration EngineserviceBlueprint
  • Robotic Process Automation PlatformserviceBlueprint
  • Operational Dashboard SoftwareserviceBlueprint
  • Analytics PlatformserviceBlueprint

Outputs

  • Process Performance DashboardserviceBlueprint
  • Standard Operating Procedure LibraryserviceBlueprint
  • Exception LogserviceBlueprint

Measured by

  • Service Level AdherenceserviceBlueprint
  • Error RateserviceBlueprint

Key steps

  • Scope client process landscapeserviceBlueprint
  • Map current state workflowsserviceBlueprint
  • Redesign target operating modelserviceBlueprint
  • Agree governance and service levelsserviceBlueprint
  • Operate processes on behalf of clientserviceBlueprint
  • Report performance and exceptionsserviceBlueprint
  • Run continuous improvement cyclesserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Business process management services

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do

  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Business process management services connects

absorbs

  • Operational Reportingmodel
  • Order to Cash Processmodel
  • Process Standardizationmodel
  • Procure to Pay Processmodel
  • Records Management Processmodel

composes

measured by

  • Error Ratemodel
  • Process Cycle Time Reductionmodel
  • Service Level Adherencemodel
  • Service Level Agreement Adherencemodel

optimizes

  • Cost Per Transactionmodel
  • Cycle Timemodel
  • Process Cost per Transactionmodel
  • Process Cycle Timemodel
  • Process Error Ratemodel
  • Straight Through Processing Ratemodel

produces

  • Current-State Process Mapsmodel
  • Exception Logmodel
  • Process Improvement Roadmapmodel
  • Process Performance Dashboardmodel
  • Standard Operating Procedure Librarymodel

realizes

  • Agree governance and service levelsmodel
  • Analyze process performance gapsmodel
  • Configure workflow automationmodel
  • Map current-state workflowsmodel
  • Map current state workflowsmodel
  • Monitor process KPIs post-launchmodel
  • Operate processes on behalf of clientmodel
  • Present redesign recommendationsmodel
  • Redesign target operating modelmodel
  • Report performance and exceptionsmodel
  • Run continuous improvement cyclesmodel
  • Scope client process landscapemodel
  • Scope process improvement engagementmodel
  • Train client operations staffmodel

Go deeper

Explore Business process management services

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