Services

What will AGI do for Cable television installation service?

The installation of cable television systems owned by others

The work itself

Grounded Work Profile

Tools

  • Scheduling and Dispatch SoftwareserviceBlueprint
  • Service Provisioning SystemserviceBlueprint

Outputs

  • Installation Work Order RecordserviceBlueprint
  • Signal Level ReadingserviceBlueprint

Measured by

  • On-Time Arrival RateserviceBlueprint
  • Repeat Service Call RateserviceBlueprint

Key steps

  • Book installation appointmentserviceBlueprint
  • Verify service availability at addressserviceBlueprint
  • Run drop cable to premisesserviceBlueprint
  • Install and connect set-top equipmentserviceBlueprint
  • Provision signal and activate accountserviceBlueprint
  • Confirm channel lineup with customerserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Cable television installation service

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Cable television installation service connects

absorbs

  • Customer Premises Equipment Setupmodel
  • Installation Field Operationsmodel

composes

measured by

  • Appointment Adherencemodel
  • Customer Satisfactionmodel
  • On-Time Arrival Ratemodel
  • Repeat Service Call Ratemodel
  • Repeat Truck Roll Ratemodel

optimizes

  • First-Visit Activation Ratemodel
  • First-Visit Completion Ratemodel
  • Install Completion Timemodel
  • Mean Time To Installmodel
  • Truck Roll Efficiencymodel

produces

  • Installation Work Ordermodel
  • Installation Work Order Recordmodel
  • Service Activation Recordmodel
  • Signal Level Readingmodel
  • Signal Test Readingmodel

realizes

  • Book installation appointmentmodel
  • Confirm channel lineup with customermodel
  • Confirm working servicemodel
  • Install and connect equipmentmodel
  • Install and connect set-top equipmentmodel
  • Provision equipment on networkmodel
  • Provision signal and activate accountmodel
  • Run drop cable to premisesmodel
  • Schedule installation appointmentmodel
  • Verify service availabilitymodel
  • Verify service availability at addressmodel
  • Verify signal levelsmodel