Services

What will AGI do for Computer game or entertainment software maintenance?

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of computer game or entertainment software.

The work itself

Grounded Work Profile

Tools

  • Issue Tracking SystemserviceBlueprint
  • Debugging ToolkitserviceBlueprint
  • Source Control SystemserviceBlueprint
  • Continuous Integration PipelineserviceBlueprint
  • Game Distribution PlatformserviceBlueprint
  • Telemetry Monitoring SystemserviceBlueprint

Outputs

  • Patch Release NotesserviceBlueprint
  • Defect Tracking RecordserviceBlueprint
  • Live Stability ReportserviceBlueprint

Measured by

  • Critical Defect Resolution TimeserviceBlueprint
  • Live Service UptimeserviceBlueprint

Key steps

  • Triage Reported IssuesserviceBlueprint
  • Reproduce And Diagnose DefectserviceBlueprint
  • Develop Patch Or UpdateserviceBlueprint
  • Test Build Across PlatformsserviceBlueprint
  • Release Update To PlayersserviceBlueprint
  • Monitor Live StabilityserviceBlueprint

How AGI delivers it

Four ways AGI delivers for Computer game or entertainment software maintenance

  • Services-as-Software

    Get the professional outcome delivered as software, priced on results, not headcount.

    Services.do
  • Autonomous Agents as digital employees

    Hire a digital employee that does the job under earned, supervised autonomy.

    Agents.do

Value flow

How Computer game or entertainment software maintenance connects

composes

  • Continuous Integration Pipelinemodel
  • Debugging Toolkitmodel
  • Game Distribution Platformmodel
  • Grafanamodel
  • Issue Tracking Systemmodel
  • Jiramodel
  • Perforcemodel
  • Sentrymodel
  • Source Control Systemmodel
  • Steamworksmodel
  • Telemetry Monitoring Systemmodel
  • TestRailmodel
  • Unitymodel

measured by

  • Critical Bug Resolution Timemodel
  • Live Defect Resolution Timemodel
  • Live Service Uptimemodel
  • Player-Reported Bug Ratemodel

optimizes

  • Crash-Free Session Ratemodel
  • Crash Free Ratemodel
  • Patch Cycle Timemodel
  • Patch Turnaround Timemodel
  • Player Retentionmodel

produces

  • Crash Telemetry Datasetmodel
  • Defect Backlogmodel
  • Defect Tracking Recordmodel
  • Live Stability Reportmodel
  • Patch Changelogmodel
  • Patch Release Notesmodel

Go deeper

Explore Computer game or entertainment software maintenance